1. How to order

Simply click on the “Add To Cart” button next to your product selection. In the shopping “Cart” you can change quantities, add more products and/or delete items.

In the “Check Out” you are asked to enter certain information so that we can ensure that the ordered product reaches you and that we can contact you by telephone and / or email in case there are questions to be cleared regarding your order. Of course all your information will be handled confidentially.

2. Prices & Tax

The prices you see on the product pages do not include VAT. Shipping and handling will be added according to order size, and shown in the Final Order Screen. For orders to be shipped to Ireland, please ask for carriage quote. Your credit card will be first debited once your order is ready to ship.

We make every effort to ensure accuracy in pricing and product specifications. Unfortunately, sometimes information is published incorrectly. We will honour pricing and product specifications to the best of our ability, but reserve the right to correct typographical errors. We will try to inform you of any product discrepancies before you order is processed.

3. Delivery Schedule

We process your order as soon as possible. Orders are normally dispatched within 48 hours of your acknowledgement. Should the product you ordered not be in stock we will send you an email confirmation highlighting the estimated delivery time. Should this not be acceptable to you, then a return email is sufficient to cancel your order.

4. Security

Our web site is encrypted with 128 Bit SSL technology. The certificate has been issued by Comodo. If you should wish more information about the issuing company please click on this link. It is possible that some browsers do not support SSL encryption. Should you not get a message that the transmission is encrypted then please check your browser Set Up or use another browser for example IE 5.0 or higher.

5. 3 Year Guarantee

We unconditionally warrant our products quality. If any product is found to contain defective material or workmanship within 3 years of the invoice date, we will replace or refurbish the product. Please provide proof of purchase with the original invoice and call or email for an RMA number. We can unfortunately not accept returns without.

6. No risk buying

If you are dissatisfied with a 3B Scientific® product for whatever reason, simply return it to us within 14 days in the original packaging and with a copy of the invoice for a refund. Please call or mail in advance for an RMA number. We can unfortunately not accept returns without an RMA number.

7. Reaching Us

If you need to reach us, please e-mail us on using the contact form or you can call us on: +44 (0) 1934 425333 or fax us on: +44 (0) 1934 425334 or email Uk3bs@3bscientific.com

3B Scientific UK
8 Beaconsfield Road
Weston-super-Mare
North Somerset
BS23 1YE
United Kingdom

Tel.: +44 (0) 1934 425333
Fax: +44 (0) 1934 425334

8. WEEE regulations

Under the terms of the WEEE regulations, UK3B Scientific Limited will accept back for re-cycling any electrical products supplied by us.

In order to facilitate the return, customers must initially contact our Customer Services on Tel 01934 425333 or e-mail Uk3bs@3bscientific.com.