1. How to order
Simply click on the “Add To Cart” button next to your product selection. In the shopping “Cart” you can change quantities, add more products and/or delete items.
In the “Check Out” you are asked to enter certain information so that we can ensure that the ordered product reaches you and that we can contact you by telephone and / or email in case there are questions to be cleared regarding your order. Of course all your information will be handled confidentially.
2. Prices & Tax
The prices you see on the product pages include VAT. Shipping and handling will be added according to order size, and shown in the Final Order Screen. For orders to be shipped to Ireland, please ask for carriage quote. Your credit card will be first debited once your order is ready to ship.
We make every effort to ensure accuracy in pricing and product specifications. Unfortunately, sometimes information is published incorrectly. We will honour pricing and product specifications to the best of our ability, but reserve the right to correct typographical errors. We will try to inform you of any product discrepancies before you order is processed.
3. Delivery Schedule
We will process your order immediately and shipment will normally follow within 5 days of receipt of payment. Occasionally, in exceptional circumstances, delivery may be delayed. Should the product you ordered not be in stock we will send you an email confirmation highlighting the estimated delivery time. Should this not be acceptable to you, then a return email is sufficient to cancel your order.
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5. Built to last - 3B Scientific Warranty
a) 3B Scientific® products are built to last. 3B Scientific® - manufactured products are covered by a limited warranty for a period of 3 years from invoice date against defects in material and workmanship.
b) For 3B Scientific® products registered through “3B Smart Anatomy”, we extend the warranty to 5 years from product registration.
c) Products manufactured by anyone other than 3B Scientific® are subject to the statutory warranty in the country of sale.
d) The 3B Scientific® warranty does not extend to any product that has been subject to transport damage, abuse, neglect, accident, improper installation or application or any use other than for the purpose for which it was intended. Consumables and limited-life products (such as, batteries, printed materials, etc.) are excluded.
e) Additional warranty information is available upon request.
6. No risk buying
If you are dissatisfied with a 3B Scientific® product for whatever reason, simply return it to us within 14 days in the original packaging (if possible) and with a copy of the invoice for a refund. Please call or mail in advance for an RMA number.
7. Reaching Us
If you need to reach us, please e-mail us on using the contact form or you can call us on: +44 (0) 1934 425333 or fax us on: +44 (0) 1934 425334 or email Uk3bs@3bscientific.com
UK 3B Scientific Ltd
9 Regent Street
Tel.: +44 (0) 1934 425333
Fax: +44 (0) 1934 425334
8. WEEE regulations
Under the terms of the WEEE regulations, UK3B Scientific Limited will accept back for re-cycling any electrical products supplied by us.
In order to facilitate the return, customers must initially contact our Customer Services on Tel 01934 425333 or e-mail Uk3bs@3bscientific.com